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Traveling to Cuba, whether for business or pleasure, often begins at Havana’s José Martí International Airport (HAV). Named after Cuba’s national hero, this well-organized and modern airport is the primary gateway for visitors to the island nation. With five terminals serving a variety of international and domestic flights, it is essential for travelers to familiarize themselves with the layout and services offered. 

This comprehensive guide provides valuable information and tips to ensure a smooth experience at Havana airport.

Table of Contents

Overview of Havana airport

image source: havana-airport.org

José Martí International Airport, commonly referred to as Havana airport, is located approximately 15 kilometers southwest of Havana’s city center. The airport comprises five terminals, each catering to different types of flights and airlines:

  1. Terminal 1: Domestic flights.
  2. Terminal 2: US charter flights and Southwest Airlines.
  3. Terminal 3: The main terminal for most international flights.
  4. Terminal 4: Caribbean flights.
  5. Terminal 5: Cargo and some regional flights.

Most international travelers will arrive at Terminal 3, a spacious and modern facility equipped to handle a large volume of passengers.

Arrival procedures

Migration

Upon arrival at Havana airport, passengers will first encounter the migration area. Here, you may need to wait in line as immigration officers check your passport, Cuban Tourist Card, and travel insurance. If you are flying directly from the US, your travel insurance is typically included in your airline ticket, and your boarding pass serves as proof. However, it is wise to have all necessary documents on hand to avoid delays.

Health Check

Before proceeding to passport control, travelers are required to present a QR code from the D’Viajeros website, which includes health forms. Health officials may ask if you have any symptoms of diseases that Cuba aims to prevent from entering the country. Random temperature screenings and PCR tests are possible, especially if you exhibit symptoms.

Luggage Claim

After clearing immigration and health checks, you will move to the luggage claim area. Havana airport is known for thorough screening of checked luggage to prevent illegal substances and contraband. This process can sometimes cause significant delays, with some travelers reporting waits of up to three hours for their luggage.

Customs Declaration

Once you have collected your luggage, you must submit your customs declaration form, which is included in your D’Viajeros QR code. If you are carrying electrical equipment, computers, or communication devices, the baggage handlers might have marked your luggage tag for inspection. Customs officials will check these tags and may direct you to a secondary inspection area if necessary.

Arrivals Hall

After completing customs, you will enter the arrivals hall. This area can be bustling with people waiting to greet their friends and family. It is here that you can arrange for transportation to your next destination.

Changing money upon arrival

It is generally not recommended to change money at Havana airport due to the current currency situation. It is more advantageous to use foreign currency (e.g., EUR, USD) directly rather than exchanging at the official rate. However, for those who need to exchange currency, the airport offers the following options:

  • Terminal 3: An ATM is located on the upper level above the arrivals hall, and a CADECA currency exchange office is on the ground floor. Be aware that travelers have reported instances of short changing at the airport CADECA, so count your money carefully.
  • Terminal 2: The CADECA is located in the departures area, to the right of the check-in lines.

Transportation options from Havana airport

Taxis

The most convenient way to travel from Havana airport to the city center is by taxi. You will find a line of yellow tourist taxis outside the arrivals area. The journey to central Havana takes approximately 30-40 minutes and costs between 25-30 USD. While some taxis use meters, most charge a standard fee for this route. It is customary to leave a small tip if you are satisfied with the service.

Tip: Verify the street number of your destination to avoid being taken to a different location for which the taxi driver might receive a commission.

Airport Shuttle

Transtur operates an airport shuttle service from José Martí airport to various hotels in Vedado, Playa, and Old Havana. The shuttle costs 5 USD each way and does not require a reservation. Service hours are from 9:30 AM to 10:00 PM. Payment can be made in cash or by card (note that US cards may not be accepted).

Airport departure tips

Taxis to the Airport

When returning to Havana airport for your departure, expect to pay 25-35 USD for a taxi from central Havana. Prices vary depending on the type of taxi and the time of day.

Departure Tax

There is no airport departure tax in Cuba, eliminating an extra step from your departure process.

Currency Exchange

Before leaving Cuba, you should exchange any remaining CUP (Cuban Peso) as it cannot be used at the airport or outside the country.

  • Terminal 3: There is a CADECA in the departure hall before migration and another one after passing through migration.
  • Terminal 2: A CADECA is located inside the terminal before customs, and a duty-free shop is available in the gate area.

Public WiFi

Both Terminal 2 and Terminal 3 offer WiFi in the departure lounges. Travelers receive a complimentary 30 minutes of airport WiFi. If you have a public WiFi card with remaining credit, you can use it here while waiting for your flight.

Frequently asked questions

What terminal do most international flights arrive at in Havana airport?

Most international flights arrive at Terminal 3 of José Martí International Airport. US charter airlines and Southwest Airlines currently use Terminal 2. It is essential to check your flight details in advance as terminal assignments can change. Confirming your arrival terminal ensures a smooth arrival process.

What transportation options are available from Havana airport to the city center?

The most convenient transportation option from Havana airport to the city center is by taxi, costing 25-30 USD for a 30-40 minute ride. Yellow tourist taxis are easily found outside the arrivals area. Additionally, Transtur offers an airport shuttle service to various hotels in Havana for 5 USD each way. This shuttle operates from 9:30 AM to 10:00 PM and can be paid for in cash or by card.

What should I do if I need to exchange currency at Havana airport?

Although it is recommended to use foreign currency directly, you can exchange money at Havana airport if necessary. Terminal 3 has an ATM on the upper level and a CADECA currency exchange office on the ground floor. Terminal 2’s CADECA is located in the departures area. Always count your money carefully to avoid discrepancies.

Conclusion

Navigating Havana airport can be straightforward with the right information and preparation. From understanding the layout of the terminals to knowing the arrival and departure procedures, these tips will help ensure a smooth and stress-free experience at José Martí International Airport. 

Always stay updated with the latest travel advisories and terminal changes to make your journey as seamless as possible. Safe travels!

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